a lot of water purifier store shopping guide is not professional, to answer questions raised by consumers vague, so that consumers feel very bad. Shopping guide should pay attention to what talk skills? The following analysis is expected to help guide staff get some inspiration.
shopping guide opening to the characteristics, not only to promote the advantages of the product, but also the advantages of the product into the interests of customers. To use the skills to ask questions to the customer, each consumer’s needs are different, so the way of asking questions will be different. Do not ask questions to the customer a lot of questions, so as not to make people feel upset, not too cold, and customers to maintain the appropriate distance, give them the space to choose!
repeatedly asked, blindly sell, let the customer more disgusted, so can not always follow the customer, to give them some space, the guide to develop "good eye", and to seize the opportunity, take different methods to sell for different customers, sales to further.
shopping guide in the marketing of products to pay attention to methods, and the operators of the skills training staff must be comprehensive, only to enhance the shopping guide technology, service attitude, in order to truly at the time of sale to, for different customers with different attitudes and marketing methods, learn to make friends and customers, their accumulation natural affection, can become regular customers, future can bring new customers.
water purifier stores shopping guide must need to master certain sales and speaking skills can provide better service to customers, if you want to make the investment management business can not ignore the guide part of the above analysis, I hope to help you, can not be ignored.